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Research Guides

Eastern Washington University Libraries

How Do I...? Frequently Asked Questions

Equipment & Tech Support FAQs

I'm having problems connecting to databases off-campus...
I need help with technology...
What computers can I use to type up a paper, create a PowerPoint, etc.?
How long may I have the laptop checked out? 
Do you have any digital cameras or camcorders I can check out?

I'm having problems connecting to databases off-campus...

See Accessing Databases Off-Campus.

I need help with technology...

Contact the Help Desk for tech support.

What computers can I use to type up a paper, create a PowerPoint, etc.?

JFK Library has desktop computers on all three levels that have Microsoft Office installed on them.  You may also check out a laptop from the Equipment Checkout Services Desk on the lowest floor of JFK, or a Chromebook from the kiosk near Thomas Hammer on the first floor of JFK.

How long may I have the laptop checked out?

Laptops circulate for either one or three days.

Do you have any digital cameras or camcorders I can check out?

Yes. The library has a selection of digital cameras, camcorders, and GoPros available for checkout, courtesy of the student tech fee. Take a look at the webpage to see what we've got.