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How Do I...? Frequently Asked Questions

Equipment & Tech Support FAQs

I'm having problems connecting to databases off-campus...
I need help with technology...
What computers can I use to type up a paper, create a PowerPoint, etc.?
How long may I have the laptop checked out? Can I reserve one ahead of time?
Do you have any digital cameras or camcorders I can check out?

I'm having problems connecting to databases off-campus...

See Accessing Databases Off-Campus.

I need help with technology...

Contact the Help Desk for tech support.

What computers can I use to type up a paper, create a PowerPoint, etc.?

JFK Library has desktop computers that have Microsoft Office installed on them on all 3 Levels. Most require your NetID/password to log in. You may also check out a laptop from the Lower Level Services Desk, or go over to the computer lab at PUB 365.

At the Spokane Academic Library, all of the desktop computers have Microsoft Office installed.

How long may I have the laptop checked out?

Laptops circulate for either one or three days.

Do you have any digital cameras or camcorders I can check out?

Yes. The library has several digital cameras, Handycam camcorders, and HD professional video cameras, courtesy of the student tech fee. You may check one out for three days. See Equipment Checkout for a complete list of equipment, and more information.

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JFK Reference Desk

Spokane Academic Library

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