Library Assessment

Holistic assessment plan for their services and the results.

Holistic annual plan with 6 service areas focused on that year, with the report of their results as well. Website has supplemental info, such as the results of a focus group.

Example of one focused on what questions they want answered by service department, and the strategy to answer the question.

5-year plan, short & sweet (3 pages mainly in tables -- activities, direct/indirect measure, evidence gather, time period, etc.). Mentioned in Matthew's "Library Assessment in Higher Education, 2nd Ed."

They put together a libguide with their process, vs writing out a document or a report. Process includes data collection, standards

Their plan is focused on user surveys and mining their website for usage patterns.