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Research Guides

Eastern Washington University Libraries

How Do I...? Frequently Asked Questions

General Information FAQs

Where is the library?
What are the hours?
How do I contact the library?
How can I access databases from off-campus?
How can I get a library account to check out stuff?
How can I view the status of my requested materials?
Where can I study? Do you have group study rooms?
Where can I leave a comment or suggestion for the library?
I’m looking for something fun to read. Where’s the fiction section?
I think the library ought to have a copy of x. How can I suggest a title be purchased?
I think I left something in the library. Where is lost and found?

Where is the library?

The JFK Library, is located on the Cheney Campus.

EWU students, staff, and faculty in Spokane are welcome to also use the Spokane Academic Library (as community users), located on the 2nd floor of the Academic Center of the Riverpoint Campus in Spokane. You are able to apply for special use access. Learn more. 

Visit the EWU Parking Services Visitor Parking Page or WSU Spokane Map and WSU Spokane Parking pages for more information.

 

What are the hours?

 

How do I contact the library?

  • For EWU JFK Library, call the Circulation Desk at 509-359-7888. Visit our Contact Us page for a complete list of departments and staff phone numbers, and email addresses.
  • For the WSU Spokane Academic Library, call 509-358-7930.

 

How can I access databases from off-campus?

Students:

Log in with your NetID username and password. This username/password is the same one that you use to log into campus computers, wireless network, NetStorage, etc. This in not your EagleNET account for class registration. If you have not set your NetID password, go to accounts.ewu.edu.

Faculty / Staff:

Log in using your EWU email username and password.

Need help?

For log in help, please go to accounts.ewu.edu.

 

How can I get a library account to check out stuff?

Your EagleCard is your library card. Just bring it with you to the Circulation Desk, on the Main Level in the JFK Library.

 

How can I view the status of my requested materials?

 

Where can I study? Do you have group study rooms?

The JFK Library has lots of study carrels and tables scattered throughout the building. See maps and more information online.

There are 12 group study rooms. 7 on the lower level, and 5 on the upper level. They are available on a first-come, first-served basis, except the 3 larger rooms (L20, U30, and U34), which can be reserved ahead of time. Contact the Circulation Desk 359-7888 or circulation@ewu.edu to make a reservation.

 

Where can I leave a comment or suggestion for the library?

To leave comments, questions, suggestions, or complaints visit our Contact page.

 

I’m looking for something fun to read. Where’s the fiction section?

Fiction can be found in the P’s on the upper level. If you have a particular author in mind, use the Library Catalog. Also be sure to check out the New Books area on the main level, near the front entrance.

 

I think the library ought to have a copy of a specific book or DVD. How can I suggest a title be purchased?

Visit our Suggest a Purchase form. This form can be completed by students, staff, faculty, and community users.

 

I think I left something in the library. Where is lost and found?

The JFK Library maintains a lost and found service, located at the Circulation Desk. Contact them at (509) 359-7888 or circulation@ewu.edu. Please be prepared to show your picture ID when you claim lost articles. You will be asked to sign for your claimed article on a log sheet.