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Research Guides

Eastern Washington University Libraries

How Do I...? Frequently Asked Questions

Equipment & Tech Support FAQs

I'm having problems connecting to databases off-campus...
I need help with technology...
What computers can I use to type up a paper, create a PowerPoint, etc.?
How long may I have the laptop checked out? Can I reserve one ahead of time?
Do you have any digital cameras or camcorders I can check out?

I'm having problems connecting to databases off-campus...

See Accessing Databases Off-Campus.

I need help with technology...

Contact the Help Desk for tech support.

What computers can I use to type up a paper, create a PowerPoint, etc.?

JFK Library has desktop computers on all three levels that have Microsoft Office installed on them. Check out real-time computer availability by clicking here. A map is available at the JFK Reference Desk. You may also check out a laptop from the Lower Level Services Desk.

At the Spokane Academic Library, all of the desktop computers have Microsoft Office installed.

How long may I have the laptop checked out?

Laptops circulate for either one or three days.

Do you have any digital cameras or camcorders I can check out?

Yes. The library has several digital cameras and Handycam camcorders, courtesy of the student tech fee. These check out for 3 days.  We've got a variety of cameras-view our equipment catalog here