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How Do I...? Frequently Asked Questions

General Information FAQs

Where are the libraries?
What are the hours for the libraries?
How do I contact the libraries?
How can I access databases from off-campus?
How can I get a library account to check out stuff?
How can I view the status of my requested materials?
Where can I study? Do you have group study rooms?
Where can I leave a comment or suggestion for the library?
How many books and periodicals do the libraries have?
I’m looking for something fun to read. Where’s the fiction section?
I think the library ought to have a copy of x. How can I suggest a title be purchased?
I think I left something in the library. Where is lost and found?

Where are the libraries?

The main library, JFK Library, is located on the Cheney Campus on the Quad.

The Spokane Academic Library is located on the 2nd floor of the Academic Center of the Riverpoint Campus in Spokane.

See Directions & Parking for more information.

What are the hours for the libraries?

JFK Library Hours - Fall/Winter/Spring Quarter (subject to change)
Mon-Thurs: 7:30am-10pm
Friday: 7:30am-6pm
Saturday: 12pm-5pm
Sunday: 1pm-9pm

Spokane Academic Library Hours
Mon-Thurs: 8am-9pm
Friday: 8am-5pm
Saturday: 9am-5pm
Sunday: 10am-6pm

For more information, see Library Hours.

How do I contact the libraries?

  • For JFK Library, the Circulation Desk is 509-359-7888, and the Reference Desk is 509-359-2263.
  • For the Spokane Academic Library, call 509-358-7930.

See Contact Us for a complete list of departments and staff phone numbers, and email addresses.

How can I access databases from off-campus?

Students:

Log in with your NetID username and password. This username/password is the same one that you use to log into campus computers, wireless network, NetStorage, etc. This in not your EagleNET account for class registration. If you have not set your NetID password, go to accounts.ewu.edu.

Faculty / Staff:

Log in using your EWU email username and password.

Need help?

For log in help, please go to accounts.ewu.edu.

How can I get a library account to check out stuff?

Your EagleCard is your library card. Just bring it with you to the Circulation Desk, on the Main Level in the JFK Library, and on the 2nd floor at the Spokane Academic Library.

How can I view the status of my requested materials?

Where can I study? Do you have group study rooms?

The JFK Library has lots of study carrels and tables scattered throughout the building. There are 12 group study rooms. 7 on the lower level, and 5 on the upper level. They are available on a first-come, first-served basis, except the 3 larger rooms (L20, U30, and U34), which can be reserved ahead of time. Contact the Circulation Desk 359-7888 or circulation@ewu.edu to make a reservation. See Policy on Group Study Rooms for more information.

Where can I leave a comment or suggestion for the library?

To leave comments, questions, suggestions, or complaints visit the library student liaison page and click the link for comments/suggestions at the bottom of the page.

You can also fill out a comment card at the comment boxes in the lobby of JFK Library and Spokane Academic Library. Or fill out a policy review request at the Circulation Desk at the JFK Library.

I’m looking for something fun to read. Where’s the fiction section?

JFK Library has the "Bestsellers & Good Reads" collection located in the Thirsty Minds coffee shop on the main level. Also be sure to check out the New Books area on the main level, next to the Reference Desk.

Fiction can be found in the P’s on the upper level. If you have a particular author in mind, use the Library Catalog

I think the library ought to have a copy of a specific book or DVD. How can I suggest a title be purchased?

See Suggest a Purchase. This form can be filled out by students, staff, faculty, and community users.

I think I left something in the library. Where is lost and found?

The JFK Library maintains a lost and found service, located at the Circulation Desk. Contact them at (509) 359-7888 or circulation@ewu.edu. Please be prepared to show your picture ID when you claim lost articles. You will be asked to sign for your claimed article on a log sheet.

If you are at the Spokane Academic Library, lost and found is also at the Circulation Desk. Call (509) 358-7930.

Ask a Librarian

JFK Reference Desk

Spokane Academic Library

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This is monitored by librarians 24/7. If the EWU Librarians are unavailable because they are helping other students or the reference desk is closed, then your question will be answered by a librarian at another location.