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Research Guides

Eastern Washington University Libraries

Technical Communication 405 / English 505

Usability, For Dr. Kate Crane

Subject Expert

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Ielleen Miller
Text or phone me at 509.818.0559
Office Hours:Wednesdays 9-11am, or by appointment - use Schedule Research Consultation link above.
Need to meet during the evening or weekend? Please text or email me to schedule.

Office: JFK Library M04C (just ask for me at the JFK Library Reference Desk)

Or Zoom

Population/Demographic Resources

When creating your user profiles, it would help to research EWU students, so that the profiles better represent large groups of students. How old are most EWU students? What is their background? What are they majoring in?

  • Some institutions do collect and share demographic data, such as EWU and our students. 
  • Federal, state and local government agencies collect and share demographic data down to the city level, so you can find out about Spokane City or Spokane County. 


Local & Regional

National Level Resources

Full Text Reports

Below are collections of user surveys and (mainly) national-level statistics. 

Articles Discussing User Trends???

Many organizations do study users, but they don't share their findings for free. Magazine and newspaper articles may report on such studies and give you enough information, or academics may write up their research on user behavior.