Hours: 7:00 am–4:00 pm, M–F
Problems or emergencies:
Contact the ILL department during business hours. If you need to report a problem after 4:00 pm or during the weekend, please contact the Circulation Desk at 509-359-7888.
For interlibrary loan (ILL) materials only.
The lending library decides whether a renewal is allowed or not. Sometimes we receive books from libraries that will not allow renewals. This will be printed on the ILL label on the book. Sometimes we request a renewal and the lending library still replies no; we will do our best to get a renewal for you.
To request a renewal, call 509 359-2492 (leave your name, student ID, book title) or email firstname.lastname@example.org
We (EWU Libraries) send the renewal request on to the lending library. Sometimes it takes a few days to receive a reply from the lender.
Remember that renewals are at the discretion of the lending library and sometimes the answer is no, even though a renewal request has been submitted. We will try our best for you
If the answer is no: You will receive an email saying that the renewal request has been denied. Please return the material promptly.
If the answer is yes: You will receive an email with the new due date.
Please submit your renewal request no earlier than a week before the due date. To request a renewal, call 509 359-2492 (leave your name, ILL #, book title) or email email@example.com
Sometimes you might notice that after you have asked for a renewal that the due date was changed to a later date and then is changed back again. That’s because we need to temporarily change the due date to the date we are asking for, and sometimes the lending library changes it to a different due date.